Frequently Asked Questions
Q: Where can I get my hands on these delicious cookies?
A: You can order our scrumptious cookies online through our website, or catch us at one of our pop-up events around Manila. Follow us on social media to stay updated on where we’ll be popping up next!
Q: How do I place an order?
A: Placing an order is as easy as pie (or cookie, in our case)! Just visit our website, browse our cookie lineup, and add your favorites to the cart. Don’t forget to grab a glass of milk to go with them!
Q: Do you offer delivery?
A: Yes! We deliver happiness straight to your doorstep. Just choose delivery at checkout, and we’ll make sure your cookies arrive fresh and ready to be devoured.
Delivery lead time is typically 2-3 business days, but we’ll keep you posted on your order status!
Q: Are your cookies made fresh?
A: Absolutely! We bake our cookies in small batches to ensure they’re always fresh and delicious. Each cookie is made with love and the finest ingredients—no shortcuts here!
Q: Do you have gluten-free or vegan options?
A: We believe everyone should enjoy cookies! While we’re working on expanding our menu, we do offer some gluten-free and vegan treats. Check our website for current options!
Q: Can I customize my cookie order?
A: You bet! If you have a special occasion or just want to mix things up, reach out to us, and we’ll see what magical cookie creations we can whip up for you!
Q: How should I store my cookies?
A: To keep your cookies fresh and delightful, store them in an airtight container at room temperature. But let’s be real—you might not need to store them for long because they’re that good!
Q: How can I stay updated on new flavors and promotions?
A: Follow us on social media and sign up for our newsletter! We love sharing the latest flavor launches, pop-up events, and special promotions with our cookie-loving community.
Q: What’s your return policy?
A: While we hope you love every bite, if there’s an issue with your order, please reach out to us within 24 hours. We’ll do our best to make it right because happy cookie lovers are our top priority!