Frequently Asked Questions
Q: Where can I buy these Wookies?
A: You can order our Wookies online through our website as we work to make them even more accessible to you. Follow us on social media for updates and announcements!
Q: How do I place an order?
A: Ordering is simple! Visit our website, choose your favorite cookies, add them to your cart, and checkout.
What payment methods do you accept?
A: We accept payments via bank transfer and GCash.
BDO Bank Transfer
Vanessa Joyce Salas
004450866269
GCash
09560953009 (VA*****A JO**E S.)
Please send a screenshot of your payment through Facebook Messenger, Viber (+639560953009), or email us at hello.woobakes@gmail.com for quick reference, and we’ll get started on your order!
Q: Do you offer delivery?
A: We’re working on offering delivery soon! For now, you can pick up your orders or arrange a courier of your choice from Woo Bakes HQ.
Q: Are your cookies made fresh?
A: Absolutely! We bake our cookies in small batches to ensure they’re always fresh and delicious.
Q: How to enjoy your Wookies?
A: Enjoy them warmed up in the oven at 160-170°C for 2-3 minutes or microwave for 10-20 seconds, straight from the box at room temperature, or chilled.
But hey, you do you!
Q: How should I store my cookies?
A: Cookies can be kept in an airtight container at room temperature for up to 5-7 days, or up to 2 weeks in the fridge. As we do not use any preservatives, cookies should be consumed ASAP.
Q: Can I customize my cookie order?
A: Absolutely! Got a special occasion or want something different? Let us know, and we’ll create something magical for you! Write to us at hello.woobakes@gmail.com.
Q: How can I stay updated on new flavors and promotions?
A: Follow us on social media and sign up for our newsletter! We love sharing the latest flavor launches, pop-up events, and special promotions with our cookie-loving community.